Evolve your Business with AI and Document Intelligence

Discover Appen’s revolutionary Document Intelligence Solution – a comprehensive end-to-end document solution that seamlessly integrates the power of human expertise and cutting-edge technology. Elevate your customer experiences with personalized solutions that exceed their expectations.

Extract the Data You Need to Launch New Innovative Experiences for Customers

  • Extract data from scanned or photographed documents
  • Make any document a usable data source
  • Access to a global workforce of native speakers and industry-aware specialists
  • Up to 99% accuracy on diverse document types
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1M Global AI Training Specialists

Global workforce spanning 170+ countries with the fluency and context to collect, transcribe and annotate data in global languages, dialects, and formats. Access to specialists with expertise in legal, medical, financial, creative writing, and other domains.

For particularly complex work, leverage Appen’s trained and certified Computer Vision Workforce, a growing set of 170+ annotators who specialize in computer vision annotation.

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AI-enabled document technology

Annotation technology platform that enables AI to augment AI Training Specialists in making rapid, accurate annotations on diverse documents, maximizing the value of both humans and technology.

Our flexible solution allows for many complex types of annotation including transcription, localization, and relationship annotation, even across PDF pages. Pair keys with values and capture the relationships between table fields. Leverage OCR pre-labeling and real-time OCR to save significant annotator time.

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Robust Data Collection capabilities

Leverage Appen’s Data Collection services to source data as needed to exact specifications. We ensure true data collection diversity by covering participant demographics, environmental factors, and more.

Participants upload data using our propriety mobile app for iOS and Android, or our web-based platform. Our platform further provides annotation and quality assurance capabilities. Duplicate detection automation ensures that unique documents are collected.

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Secure Platform, Crowd and Facilities

We offer security solutions within our platform, facilities, and workforce to protect your PII and other sensitive data. We provide document processing by security and privacy trained staff, compliant with HIPAA and GDPR, within our SOC2 Type II-certified secure platform.

Documents can be processed with a trusted workforce using a secure remote environment. For maximum security, and highly sensitive data, documents can be processed in ISO 27001 certified secure facilities around the world.

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5.6M+ documents annotated

25+ years of experience delivering high quality data to power transformational AI products.

With extensive language, computer vision, and project management expertise, we provide high quality and quick turnaround. We have been trusted by global leaders to power their mission-critical AI with data for over 25 years.

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Licensable Pre-Labeled Document Datasets

  • 5k+ business-to-business printed text documents in multiple languages.
  • 22k+ business-to-consumer text documents in multiple languages.
  • 7k+ Finnish (Finland) printed text documents.
  • 900+ handwritten text documents.
  • 200 simplified Chinese printed text documents.
  • 1k+ Thai (Thailand) printed text documents.

Our OCR assistance features enhance contributor efficiency by up to 4.75x.

  • OCR pre-labeling predicts bounding boxes and transcriptions for every word in a document.
  • Predict and transcribe in 34 languages including right-to-left languages.
  • Real-time OCR provides contributors a prediction immediately upon placing a bounding box. They can then edit the predicted transcription.

Capture the relationships needed to make your document data actionable with our intuitive relationship annotation feature.

  • Map relationships across PDF pages.
  • Flexible and configurable.
  • Annotate key-value pairs.

With our flexible solution, create the relationships needed to capture tables.

  • Associate columns and rows with parent tables.
  • Associate column or row cells with parent headers.
  • Export parent-child relationships in JSON format.

The varied shapes of handwriting, logos and expressive fonts require more than four vertices to localize for the greatest accuracy.

  • N-sided polygon annotation is supported in addition to bounding box annotation.
  • Specify the maximum number of vertices allowed per polygon.

Use our tool’s transcription validators to prevent transcription errors from occurring for fields with known character rules, for the greatest accuracy.

  • Validate dates, alphabetical characters, alphanumeric characters, decimals, and integers.
  • Validate character counts.
  • Allow or disallow symbols.
  • For fully custom validations, specify the rules with regex.


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Mobile image of We’re ready to help you unlock the full potential of your data.

We’re ready to help you unlock the full potential of your data.

Desktop image of We’re ready to help you unlock the full potential of your data.

We’re ready to help you unlock the full potential of your data.

Desktop image of We’re ready to help you unlock the full potential of your data.

We’re ready to help you unlock the full potential of your data.

Desktop image of We’re ready to help you unlock the full potential of your data.

We’re ready to help you unlock the full potential of your data.

With deep expertise in language processing and experience collecting and annotating over 5.6M documents for industry leaders around the world, we are your trusted data partner for document AI.

Our AI-enabled technology eliminates the restrictions of templates and specific document formats, making nearly any document a usable data source.

Tap into our global crowd of native speakers and industry experts to collect, transcribe, and organize your data in various languages, dialects, and formats.

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