Insights from the International Conference on Acoustics, Speech, and Signal Processing

Appen recently sponsored the IEEE International Conference on Acoustics, Speech, and Signal Processing (iCASSP) in Brighton. Our VP of Business Development in Europe, Dorota Iskra, shares some insights from her experience there. With an extensive background in speech and language technology, Dorota holds a PhD in Computer Science and Speech Recognition from the University of Birmingham. After focusing on the …
Illustration of the interior of a concept car

How a Tier 1 Automotive Software Provider Creates Smarter, More Natural In-Car Infotainment Systems

For an in-car infotainment system — or any ASR system — to recognize and correctly process voice commands, it must be trained on speech data that accounts for a broad range of inputs and all possible variation in how people speak.
Bluetooth call controls on a car steering wheel

How a Top Automotive OEM Localizes Its In-Car Experience with Appen

The Situation With the proliferation of mobile devices, consumers expect to stay connected, no matter where they are — especially in their car. Voice recognition in cars, however, continues to be the leading complaint among new vehicle owners. Global automotive manufacturers recognize the demand for better connectivity but face added complexities associated with localizing in-car systems for multiple languages. Data …
Breaking New Ground in Conversational Commercer Experiences: Flamingo AI and Appen

Breaking New Ground in Online Customer Experiences: Flamingo AI and Appen

             Low online sales conversion rates. Inefficient customer service. These are the problems Flamingo is solving with its game-changing machine learning technology focused on the field of conversational commerce. Using Appen and Amazon Web Services to power its virtual-assistant platforms, the machine learning company now creates better online experiences and enables conversational commerce for financial …