Deciphering AI from Human Generated Text: The Behavioral Approach

One of the most important elements of building a well-functioning AI model is consistent human feedback. When generative AI models are trained by human annotators, they serve as more effective tools for the end user, which in turn helps drive progress towards a brighter future. The more behavioral signals we can measure, the higher the chance we have of creating quality …

Building AI We Can Trust

Today, President Biden issued a landmark Executive Order to ensure the rapid innovation in AI is executed responsibly, safely, and in a human-centric way. It is vital that AI is developed and deployed in a trustworthy and responsible way for all users, which we believe will be supported by the frameworks and core principles of the Executive Order. At Appen, …

Knowledge Engineering: The Technology of Tracking Trends

The second session of our new series, Bound to Succeed: AI Tech Talk with Wilson Pang and guest, Pinterest. Host, Appen Chief Technology Officer, Wilson Pang will be joined by Rui Li, Engineering Manager, Content Knowledge Team at Pinterest, to discuss content understanding and interest taxonomy and how successful implementation can benefit the end user. Appen is the leader in Data …
Machine Vision vs. Computer Vision

Machine Vision vs. Computer Vision — What’s the Difference?

Artificial Intelligence is an umbrella term that covers several specific technologies. In this post, we will explore machine vision (MV) vs. computer vision (CV). They both involve the ingestion and interpretation of visual inputs, so it’s important to understand the strengths, limitations, and best use case scenarios of these overlapping technologies. The Beginning of Computer Vision Researchers began developing computer-enabled …

What Does Interoperability Mean for the Future of Machine Learning?

Interoperability, or the ability for two systems to communicate effectively, is a key factor in the future of machine learning. For banking, healthcare, and other everyday industries, we’ve come to expect that the platforms we use to exchange information can communicate seamlessly whenever we need them to. Because we all have hundreds of thousands of data points associated with our …
Common Sense in Artificial Intelligence Making Deep Learning Technologies More Human

Common Sense AI: Making Deep Learning Technologies More Human

Whether through devices we use to enable convenience at home or in the way products we use all the time are manufactured, AI’s impact is everywhere, driving innovation in just about every aspect of our lives. But there are missing pieces to this puzzle that still cause frustration for end-users and present significant challenges for researchers trying to improve how AI technology performs.
Person shopping on tablet

AI in E-commerce

AI in E-commerce and the New Era of Personalization As society chases convenience and turns increasingly to online shopping over the traditional brick and mortar retail model, e-commerce took center stage, evolving how customers shop. The idea of a personalized shopping experience for each customer has been around for a long time, but a new era of personalization is underway. …

AI in Banking Operations

At Appen, we provide high-quality training data for machine learning and artificial intelligence. Follow us to stay up to date on industry trends. In this edition of our roundup, news on: applications of AI and machine learning in banking. Check back for regular news roundups and subscribe to our YouTube channel for video updates. Machine Learning in Banking: How are …
2020 predictions in artificial intelligence

Top 6 Trends for AI Initiatives Going into 2020

2020 Predictions in Artificial Intelligence to Consider When Operationalizing AI Developments With 2019 hardly fading in the rear-view mirror, it’s a good time to take a step back and see what’s in store for the next 12 months. For those managing and implementing AI and ML projects and deployments, it’s been a rapidly evolving ecosystem, and 2020 will be no …

O’Reilly San Jose: Creating Autonomy for Social Robots

This year’s O’Reilly AI conference in San Jose, CA delivered the usual mix of exciting presentations and dynamic discussions, as well as a healthy dose of industry networking. Appen is proud to have been given the opportunity to share some recent research at the conference that promises to improve the way robots interact with people. In their presentation Creating Autonomy …

CVPR 2019: Progress and Challenges in the Field of Computer Vision

The annual Computer Vision & Pattern Recognition conference is packed with insightful presentations and top industry experts. With nearly 10,000 attendees and 1,200 papers, CVPR 2019 in Long Beach, CA was no exception. In this post, we’ll take a brief look at some notable presentations delivered at the conference for solving numerous computer vision and pattern recognition challenges. Data augmentation …

Cost-Effective Crowdsourcing Strategies for Dialogue Systems

In a recent paper entitled Optimizing the Design and Cost for Crowdsourced Conversational Utterances, Appen data scientist Phoebe Liu and her team worked to identify cost-effective crowdsourcing strategies for training dialogue systems such as chatbots. Because more industries are adopting chatbot technology for customer service and other key functions, a need has emerged for training these systems as quickly and …
Conversational design

How to Solve Common Data Challenges in Conversational Design

When planning the development of a chatbot or virtual assistant, it’s important to begin the conversational design process with a clear data strategy in place. Conversational design requires more than just an understanding of the fundamentals of voice user interface design — you also need to understand how to solve some of the key challenges in data preparation. Working with the …

Three of the Most Innovative Automotive AI Applications at AutoSens Detroit

Appen recently exhibited at AutoSens Detroit, where we shared our approach to data collection and annotation for in-car navigation, infotainment, and monitoring, as well as autonomous vehicle solutions. Here are some of the coolest innovations in automotive AI, as spotted by our team: Mercedes Benz’s Intelligent Interior Volker Entenmann, Senior Manager of UI Functions at Daimler AG, shared how Mercedes-Benz …
Engineers working in an office

How to Remove Bias in Training Data

Machine learning (ML) algorithms are generally only as good as the data they are trained on. Bias in ML training data can take many forms, but the end result is that it can cause an algorithm to miss the relevant relations between features and target outputs. Whether your organization is a small business, global enterprise, or governmental agency, it’s essential …
Illustration of the interior of a concept car

How a Tier 1 Automotive Software Provider Creates Smarter, More Natural In-Car Infotainment Systems

For an in-car infotainment system — or any ASR system — to recognize and correctly process voice commands, it must be trained on speech data that accounts for a broad range of inputs and all possible variation in how people speak.
Illustration of Financial Chart

Using AI to Transform the Banking Experience

At the FinovateSpring 2019 conference in San Francisco, AI was a hot topic. From financial institutions using AI to power everything from personalized customer experiences to underwriting, to fintech providers showcasing AI solutions, the technology was on everyone’s mind. In a panel titled “Which Artificial Intelligence Technologies Will Really Change Financial Services?”, we heard from experts who are harnessing this technology in …
Bluetooth call controls on a car steering wheel

How a Top Automotive OEM Localizes Its In-Car Experience with Appen

The Situation With the proliferation of mobile devices, consumers expect to stay connected, no matter where they are — especially in their car. Voice recognition in cars, however, continues to be the leading complaint among new vehicle owners. Global automotive manufacturers recognize the demand for better connectivity but face added complexities associated with localizing in-car systems for multiple languages. Data …
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Solving ML Training Data Challenges at Google Cloud Next

Appen recently exhibited at Google Cloud Next in San Francisco, our first event with our new colleagues from Figure Eight. Joining over 30,000 developers, product managers, data scientists, and more, we spent three days networking, learning, and problem solving. The event covered diverse topics ranging from data analytics and DevOps to networking, security, and storage. But we on the Appen …
Computer Vision vs. Machine Vision

Computer Vision vs. Machine Vision — What’s the Difference?

Artificial Intelligence is an umbrella term that covers several specific technologies. In this post, we will explore machine vision (MV) and computer vision (CV). They both involve the ingestion and interpretation of visual inputs, so it’s important to understand the strengths, limitations, and best use case scenarios of these overlapping technologies. Researchers began developing computer-enabled vision technologies as early as …
Illustration of AI

RE·WORK’s Q&A with Wilson Pang, CTO of Appen

This week, Appen is exhibiting at RE•WORK’s Deep Learning in Finance Summit in London. The summit helps business leaders, data scientists, and engineers discover advances in AI & machine learning tools and techniques from the world’s leading innovators across the financial sector. RE•WORK spoke with Appen CTO Wilson Pang to learn about his current work, the challenges of implementing AI, …

What New Jobs Will AI Create?

The boom in deep learning technologies such as Artificial Intelligence (AI) and Machine Learning (ML) can cause varying degrees of excitement or anxiety — largely depending on how you earn your paycheck. Advances in this field are creating exciting opportunities for companies seeking to maximize efficiency and quality, while minimizing costs traditionally associated with a mostly-human workforce. In manufacturing, implementation …
China-Flag

Recent AI Developments in China

China is now a leading global hub for AI development. Startups and major tech companies like Baidu, Alibaba, Tencent, and DiDi Chuxing are developing cutting edge products, solutions, and services using artificial intelligence. The AI market in China is massive. China’s AI Development Report 2018, a study from Tsinghua University, says, “The market value of China’s AI industry reached 23.7 …
Graphic Illustration

Executive Insights from AI Summit NYC

At the 2018 AI Summit in New York City, we heard from a panel of executives representing multiple organizations across the AI ecosystem, including our own Mark Brayan, CEO of Appen. The panelists shared their perspectives on the usage of AI in different organizations, issues that need to be addressed, and what the future holds. Perspectives on AI Applications Clayton …
Woman with shopping bags looking at smartphone

How AI Is Driving Innovation In eCommerce And Retail

Companies across a range of industries are adopting machine learning technologies — and as early adopters, eCommerce and retail companies have seen the biggest wins from investing in machine learning. By applying artificial intelligence to key business problems, eCommerce companies are using machine learning models to drive higher sales, predict demand, and personalize the shopping experience through more relevant search …
Illustration depicting Machine Learning

Machine Learning is Here to Stay

Welcome to the fourth industrial revolution—a world where artificial intelligence (AI) drives today’s technological disruption, blurring the lines between tangible and digital realities. Companies continue to shift toward AI and machine learning (ML) processes, and business leaders are quickly realizing the potential gains from investing in them. These gains include faster, smarter automation, predictive analytics, and new-and-improved ways to establish …

Investing in AI: The Time is Now

According to industry research firm TechEmergence, Artificial Intelligence (AI) technology will have the single most radical, transformational impact on business and society. AI is driving the fourth industrial revolution or 4IR—the newest industrial era, which is characterized by emerging technological disruption and increasingly blurred lines between the physical and digital worlds. Organizations are rapidly exploring the business gains that can …
AI in the Retail Industry: Where Should You Invest?

Where Retailers Should Invest in AI

Several weeks ago, we shared a detailed report from the McKinsey Global Institute that analyzes hundreds of use cases for artificial intelligence (AI), and provides a perspective on how firms across a variety of industries can most benefit from this exciting technology. One area featured in the report is AI in the retail industry. According to the research highlights, use …