Conversational design

How to Solve Common Data Challenges in Conversational Design

When planning the development of a chatbot or virtual assistant, it’s important to begin the conversational design process with a clear data strategy in place. Conversational design requires more than just an understanding of the fundamentals of voice user interface design — you also need to understand how to solve some of the key challenges in data preparation. Working with the …
Why human annotated data is key Appen blog

Why Human-Annotated Data is Key to Machine Learning: Three Use Cases

Machine learning requires high volumes of data for training, validation, and testing. A machine learning model learns to find patterns in the input that is fed to it. This input is referred to as training data. As you train your solution to form relationships between variables, it’s important to have the right data, structured in the right format, covering all …
Global Tech Firm Expands into New Markets with Enhanced Speech System [Case Study]

Global Tech Firm Reaches New Markets with Enhanced Child Speech System

When designing a voice recognition system, it’s important that the speech system understands everyone speaking to it. But what happens when a speech recognition system doesn’t account for children’s speech? Most speech recognition platforms are only designed with adults in mind. Child speech is very different than adult speech, and not all speech recognition devices are well-equipped to deal with …