Illustration of the interior of a concept car

How a Tier 1 Automotive Software Provider Creates Smarter, More Natural In-Car Infotainment Systems

For an in-car infotainment system — or any ASR system — to recognize and correctly process voice commands, it must be trained on speech data that accounts for a broad range of inputs and all possible variation in how people speak.

Bluetooth call controls on a car steering wheel

How a Top Automotive OEM Localizes Its In-Car Experience with Appen

The Situation With the proliferation of mobile devices, consumers expect to stay connected, no matter where they are — especially in their car. Voice recognition in cars, however, continues to be the leading complaint among new vehicle owners. Global automotive manufacturers recognize the demand for better connectivity but face added complexities associated with localizing in-car systems for multiple languages. Data …
Why human annotated data is key Appen blog

Why Human-Annotated Data is Key to Machine Learning: Three Use Cases

Machine learning requires high volumes of data for training, validation, and testing. A machine learning model learns to find patterns in the input that is fed to it. This input is referred to as training data. As you train your solution to form relationships between variables, it’s important to have the right data, structured in the right format, covering all …
Woman on cell phone holding a pair of glasses

GuildLink Text-to-Speech Translation Case Study

“Appen’s text-to-speech conversion has been pivotal in helping us provide more information in more ways and helping patients understand what they’re taking.” — Anna Paonne, Key Account and Business Development Manager, GuildLink The Situation It’s critical for patients to understand what medicine they’re taking and how to take it. Every prescription medication in Australia requires an accompanying Consumer Medicines Information …
Breaking New Ground in Conversational Commercer Experiences: Flamingo AI and Appen

Breaking New Ground in Online Customer Experiences: Flamingo AI and Appen

             Low online sales conversion rates. Inefficient customer service. These are the problems Flamingo is solving with its game-changing machine learning technology focused on the field of conversational commerce. Using Appen and Amazon Web Services to power its virtual-assistant platforms, the machine learning company now creates better online experiences and enables conversational commerce for financial …
Global Tech Firm Expands into New Markets with Enhanced Speech System [Case Study]

Global Tech Firm Reaches New Markets with Enhanced Child Speech System

When designing a voice recognition system, it’s important that the speech system understands everyone speaking to it. But what happens when a speech recognition system doesn’t account for children’s speech? Most speech recognition platforms are only designed with adults in mind. Child speech is very different than adult speech, and not all speech recognition devices are well-equipped to deal with …